Shipping policy

Shipping Details

At VibeWrist, we strive to deliver your order as quickly and safely as possible. Please read our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times after dispatch:

  • Domestic (Australia): 3–7 business days
  • International: 7–21 business days depending on destination

Please note that delivery times are estimates and may vary due to customs delays, peak seasons, or carrier delays beyond our control.

Shipping Costs

  • Standard Shipping: Calculated at checkout based on your location
  • Free Shipping: Available on qualifying orders — check our current promotions for details

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Customs & Duties (International Orders)

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping fees.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will do our best to resolve the issue promptly.

Contact Us

If you have any questions about your shipment, please reach out to us at: support@VibeWrist.store